View deals for Hideaway at Royalton Saint Lucia - Adults Only - All Inclusive, including fully refundable rates with free cancellation. Nice new hotel, numerous staff on hand but some very laid back so your requests wasn't always actioned. Diamond club, then pay $100 via the hotels website to pick your room, Dear FarnhamDeb, Thank you for being a guest of the Royalton SaintLucia and for your perfecting rating on Trip Advisor. My first night I met my butler named Garvin who was really nice and informative. So great views just be aware of the drawbacks! The Vibe Team will definitely welcome this feedback and work towards improving, so during your next visit, you won't have enough time for everything. This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. Royalton resort st Lucia, it’s a paradise on earth, diamond club is such an awesome experience, I’ve never seen a resort this clean with such friendly stuff, the pools and environs were well kept lots to eat and premium drinks all inclusive however the restaurants menu can be upgraded For a more local experience. Warmest Regards Anderson Howard General Manager, We arrived at the hotel on the evening of Tuesday 22nd December, ready for our Christmas in the sun. Which room amenities are available at Royalton Saint Lucia Resort and Spa? You have to drive 10 min into town for the closest ATM. Many travelers enjoy visiting Fort Rodney (1.2 miles). We stayed in May a family of 4 adults and 1 toddler.The positivesChildren's pool and play area is lovely.Staff are friendly on the bars Sheena was fab down on beach bar....Vicky at the BBQ bar and the staff in Italian were fabulous.The al a carte restaurants were great sometimes service was slow but who cares on holiday that wouldn't be a grumble for me.Rooms are beautiful on first impression The negativesThe ordering system appears all to pop constantly running out of ingredients for cocktails on bar and soft drinksBottled Water is not available at bars which I found very odd given it was very very hot surely this is a health and safety concern.The clearing service in the buffet restaurant was very slow often found ourselves asking for table to be cleared or sitting with pots on table.The cleaning isn't great and the pools were already getting grubby when we were there 3 months into opening...tiles missing off pool and one day we watched the suncream/oil floating on top of jacuzzi.The beach has builders sand on to make it look cleaner but it's nothing like the beach in the brochure as advertised it is tiny...u can barely swim in it the sea isn't clear and there is lots of sea weed.On a whole the holiday was lovely very relaxing however, would I recommend or go to another Royalton after this one possibly not. I would definitely request him upon my return. At 6.35 the girl came to turn down our bed and was very apologetic about the situation we were in, she got help and gave the room a quick clean. You have to drive 10 min into town for the closest ATM. Thus did not effect me as I'm lazy and lay on a sunbed all day.Also there was no real evening entertainment, the singers in the lobby were brilliant but not on for long enough either. As per previous reviews, the service at the restaurants was a bit erratic, sometimes you had to wait a long time for your food to come and the same with your drinks. This is the version of our website addressed to speakers of English in the United States. Warmest Regards Anderson Howard General Manager. Review collected in partnership with this hotel. What are some of the property amenities at Royalton Saint Lucia Resort and Spa? We're happy you found the holiday perfect, despite your husband's slight disappointment regarding daily activities and yours, regarding evening entertainment. Payments made by partners impact the order of prices displayed. Cleanliness is good however swim up pool cleaning was no existent. We sincerely regret your expectations were not exceeded. Treat the family to a vacation where kids can spend hours interacting with others in the supervised kids club, which features the Kids Adventures Program, designed for a memorable experience in paradise. At Royalton, our first priority is to ensure our guests receive the All-In Luxury vacation they truly deserve, so we're disappointed you felt you didn't receive that. Definitely got a lot more than what we paid for. Royalton Saint Lucia Resort and Spa: Royalton Diamond Club - See 3,211 traveler reviews, 3,337 candid photos, and great deals for Royalton Saint Lucia Resort and Spa at Tripadvisor. Royalton Saint Lucia is a swanky, four-and-a-half-pearl resort located on the northern coast of St. Lucia. Our guests praise the pool and the helpful staff in our reviews. Definitely got a lot more than what we paid for. The property's perched on the edge of a private, golden-sand cove. He made reservations, brought me food on the beach and was always available when I needed assistance. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Popular attractions Rodney Bay Marina and Reduit Beach are located nearby. This hotel and staff were awesome from check in to check out. Service was excellent, everyone very friendly, food was amazing and resort itself beyond beautiful. Our guests praise the pool and the helpful staff in our reviews. Search for Royalton St Lucia discounts in Gros Islet with KAYAK. Enjoy free WiFi, free parking, and 4 outdoor pools. Ask krajisnik33 about Royalton Saint Lucia Resort and Spa. Royalton Saint Lucia Resort and Spa: Beautiful Resort but a lot of improvement is needed especially with regards to the Staff - See 3,288 traveller reviews, 3,411 candid photos, and great deals for Cap Estate, St. Lucia, at Tripadvisor. We're happy you felt you received value for money and created invaluable memories. We appreciate your feedback and look forward to welcoming you again!Best regards,Royalton Saint Lucia Management Team. St Lucia itself was not what I expected either not the white sandy beaches and crystal clear sea but a very hilly rainforest for that reason not sure would be in a hurry to return. Please see our partners for more details. We were in Diamond Club Block 7 with a nice view of the beach; the room was very good/kept clean and we had a jacuzzi bath and a well stocked fridge (although we did have to ask a couple of times for it to be stocked up). Stay at this 4.5-star luxury property in Gros Islet. At Royalton, our Management Team and Hosts are committed to ensuring we deliver the All-In Luxury experience every guest deserves and we sincerely regret, this was not your experience. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. My team joins me in thanking you for making us your preferred choice and we all look forward to welcoming you soon again. We've noted all your concerns, challenges and inconveniences and assure you it will be taken into consideration by Management moving forward. Your compliments about our staff is deeply appreciated and will be shared to all the members of our team particularly; Benjamin and Eldwin and Alex. Nestled in the lush landscapes set upon one of the most picturesque islands in the Caribbean, Royalton Saint Lucia welcomes each guest on a vacation in upscale style and comfort. We take pride in giving outstanding service to you our valued guests and we're overjoyed to receive your compliments and appreciation. Popular attractions Rodney Bay Marina and Reduit Beach are located nearby. More, Dear krajisnik33, Thank you for staying with us at Royalton Saint Lucia. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We hope you visit again and your second stay is nothing short of perfect.Best regards,Royalton Saint Lucia Management Team. Guests enjoy the beach locale. I'd highly recommend this facility. We saw the pitons from the sea and enjoyed a cruise up to the top of the island, was a memory forever. The grounds are immaculate pools plentiful and v clean. The diamond club has its own outdoor eatery, that is strictly for diamond club guests and has a lovely lunch menu, have to mention Marcella, who looked after us most days and I think just got used to how the children liked their mocktails served as they were perfect! Dear Ford-Thames, Thank you for visiting our resort with your husband. The resort never felt like it was full but had been at 98% when we were there. Royalton Saint Lucia Resort and Spa, St. Lucia: See 3,242 traveller reviews, 4,088 user photos and best deals for Royalton Saint Lucia Resort and Spa, ranked #4 of 4 St. Lucia hotels, rated 4 of 5 at Tripadvisor. Built for travelers of all ages, this modern resort features 3 distinct sections offering a family friendly vacation experience in the general resort, Diamond Club™ for a higher level of service and exclusive pool, beach and dining areas and Hideaway an adults only oasis. The only drawback to this room is that is an interconnecting room to the suite and on one night we had to report them to the hotel as they were fighting, security were quick to sort this out and then the second guest spent about 5 minutes trying to break in the interconnecting door to get in our room! We hope your travels will bring you back to our unique setting here in Saint Lucia. The boys also organised the helicopter ride back to the airport, well worth the money and quick journey! Conveniently located restaurants include Liz Roti, Spice Of India, and The Naked Fisherman Bar and Grill. My only disappointment was there were no daily activities from the vibe team. Enjoy free WiFi, free parking, and 3 outdoor pools. That evening we headed to the buffet which as it was. Review collected in partnership with this hotel, Response from Nehval H, Marketing at Royalton Saint Lucia Resort and Spa. I will definitely stay here again! We had an amazing stay at the Diamond Club Royalton resort. I'd also recommend the excursions through Nexus. We didn't get our room cleaned until 4.30 one evening, 2 evenings it was just before 5 and on the fourth evening my husband called housekeeping at 4.15 to ask when our room was being cleaned as we wanted to eat early, she said she would look into it, at 6.15 he called again to ask what was going on as we had no fresh towels as we didn't get clean ones the night before, again he was told they would look into what had happened. Our guests praise the restaurant and the helpful staff in our reviews. Nexus tours boys (Skinny Pete especially), where very very helpful, we didn't want to share the boat on a day trip so they organised a full private hire for ourselves, was well and truly worth having the big boat to ourselves and I would highly recommend it, we went to Soufriere, the mud baths, snorkelling in what can only be described as the best snorkelling I have ever experienced, the fish were awesome! The resort’s 352 guest rooms are a study in modern style, offering open-concept bathrooms and plenty of … For adult guests, the resort offers Hideaway at Royalton Saint Lucia, a luxurious hotel within a resort catering to travelers over 18 years of age only offering access to Royalton Saint Lucia’s restaurants, bars, activities, and health & wellness facilities, with the preferential accommodations of a kids-free paradise. Own or manage this property? Your concerns regarding cleanliness, efficiency in service and maintenance have all been noted. Yes, free parking is available to guests. The spa is fancy and definitely worth trying out.as a diamond club member, ... Royalton St. Lucia offers a children's playground. Most of the staff were brilliant, especially our two butlers Jason/Shadrach who always went out of their way to check we were Ok, and to ensure we had everything we needed. The beach and pools are excellent. See more questions & answers about this hotel from the Tripadvisor community. Rornel made my vacation extremely enjoyable! We had an amazing stay at the Diamond Club Royalton resort. Staff were friendly. So my big hints for the Royalton - Book diamond club, pick your room, see the island on a boat tour and definitely get the helicopter back. Hopefully you visit again and your second stay is better than the first!Best regards,Royalton Saint Lucia Management Team, This is the version of our website addressed to speakers of English in United Kingdom. It was well worth the money for the land and sea tour. For your teens, Royalton Saint Lucia has Hangout Teens Club, where your children 13 to 17 can make friends, play video games, or play in the many outdoor activities without leaving the resort. We're happy to hear you enjoyed so many aspects of your stay, particularly, the access the preferred dining experience, resorts' vast amenities and the upgrade to The Diamond Club™ very convenient and useful. There are plenty of sun beds. You can also bring the whole group for a day at the onsite Splash Pad to turn the fun up and the heat down. Our modern facilities, warm staff, and exhilarating locale rich with both culture and world-class cuisine are the backdrop for an unforgettable All-In Luxury® escape. Now $416 (Was $̶7̶0̶2̶) on Tripadvisor: Royalton Saint Lucia Resort and Spa, St. Lucia. The staff was friendly and helpful. more. Royalton Saint Lucia Resort and Spa Features. Dear 72332, Thank you for choosing our resort as your vacation spot in Saint Lucia. Royalton Saint Lucia, St. Lucia: See 3,179 traveller reviews, 3,973 user photos and best deals for Royalton Saint Lucia, ranked #4 of 4 St. Lucia hotels, ... Ortega also was the one that brought me to and from the buffet restaurant and to my Diamond Club Presidential Suite at Royalton. We do wish there was more music/liveliness during the day around the pool area and we also found it a little odd that there isn't an ATM machine on resort site. Regular cleaning around the hotel needs more attention to detail, finger prints up the escalator glass is an example and with that amount of staff this really should be perfect. Overall I think the Diamond Club is worth the extra money and if we went again (which is a possibility) we would do it again. Book Royalton Saint Lucia Resort and Spa, St. Lucia on Tripadvisor: See 3,288 traveller reviews, 4,113 photos, and cheap rates for Royalton Saint Lucia Resort and Spa, ranked #4 of 4 hotels in St. Lucia and rated 4 of 5 at Tripadvisor. We did inform the Thomson rep the following day who said he would pass this on to management as this should not have happened, we thought we might have got a note just to say they were sorry for what happened but no. There are more places to choose from in the Cap Estate area. No water polo organised or darts or table tennis etc. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Search for the cheapest hotel deal for Royalton St Lucia in Gros Islet. I met my butler Rornel!! Although we would have loved for your stay to be perfect, we're happy it was still good. - See 3,179 traveller reviews, 3,261 candid photos, and great deals for Cap Estate, St. Lucia, at Tripadvisor. Your feedback has been acknowledged and will be addressed by Management moving forward to ensure improvements are made in the respective areas. Dear Fifser, Thank you for staying with us at Royalton Saint Lucia. Discover genuine guest reviews for Royalton Saint Lucia Resort & Spa - All Inclusive along with the latest prices and availability – book now. The only issue we had was with housekeeping our second week. No audio dock in the room as mentioned and maintenance in the room never quite happened after requesting twice. My husband and I went for some time away and we had an amazing time. Royalton resort st Lucia, it’s a paradise on earth, diamond club is such an awesome experience, I’ve never seen a resort this clean with such friendly stuff, the pools and environs were well kept lots to eat and premium drinks all inclusive however the restaurants menu can be upgraded For a more local experience. Enjoy free WiFi, free parking, and 3 outdoor pools. Service was excellent, everyone very friendly, food was amazing and resort itself beyond beautiful. He was super attentive, had great conversation and was very informative. Yes, dry cleaning and laundry service are offered to guests. This hotel has everything you could ever wish for....great food and drinksRooms large luxurious and clean. Warmest Regards Anderson Howard General Manager, We flew out on Tues 22nd December and think we were particularly lucky to get away during the pandemic. Reviews of Royalton Saint Lucia Resort & Spa - All inclusive. Hideaway at Royalton St Lucia adults only all-inclusive honeymoon, vacation, anniversary and wedding packages made easy by the St Lucia honeymoon experts. We appreciate your review, despite it being disappointing, as it highlights areas of opportunity to be better. We had already upgraded to the Diamond Club rooms, which are well worth the money and also paid online via the hotels website, to prebook our room. Popular attractions Rodney Bay Marina and Reduit Beach are located nearby. more. Our butlers Benjamin and Eldwin were absolutely amazing, nothing was too much trouble, they had taken the liberty of reserving the restaurants for us throughout our stay taking into account the age of our children so the timing was perfect, we dined in the italian - good, Zen - absolutely amazing the whole atmosphere and food, Hunters - good, the West Indies one we dined on my sons birthday and he got truly spoiled by the staff there. Thank you for visiting Royalton Saint Lucia Resort & Spa and we look forward to you visiting again. St.Lucia Address - Gros Islet, 0, St. Lucia, Gros Islet, ... spa in St Lucia was terrible, cold staff were annoyed about helping you, I’m comparing to Mexico as it was out of this world, ... Their sale pitch for the diamond club took up alot of our time. Review tags are currently only available for English language reviews. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Stay at this 4.5-star luxury property in Gros Islet. The Royalton Saint Lucia was a beautiful, well kept, well serviced resort. We will back the staff make this hotel and everything else is a bonus! Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Does Royalton Saint Lucia Resort and Spa have any great views? Which popular attractions are close to Royalton Saint Lucia Resort and Spa? Enjoy free WiFi, free parking, and 4 outdoor pools. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The bar staff were amazing but sometimes could have been done with more staff. Dear KD86NE, Thank you for staying with us and still considering your vacation lovely and relaxing, despite your disappointments. Dear Sandra L, Thank you for staying with us at Royalton Saint Lucia. Are there opportunities to exercise at Royalton Saint Lucia Resort and Spa? Feedback from our guests is always welcomed, as it highlights areas of opportunity for us to improve. All in all we had a great holiday at this resort. Does Royalton Saint Lucia Resort and Spa offer any business services? Popular attractions Rodney Bay Marina and Reduit Beach are located nearby. Now £341 on Tripadvisor: Royalton Saint Lucia Resort and Spa, St. Lucia. This premium level of service features the comfort of anticipatory service, exclusive á la carte restaurants and bar areas, as well as shimmering pool and pristine beach areas for the sole use of Diamond Club™ guests. It is truly satisfying to read of your experience and how our Team's efforts and commitments were instrumental in delivering an amazing vacation. Are there any historical sites close to Royalton Saint Lucia Resort and Spa? On New Year eve I met Jefferson at the event stage bar! Check prices, photos and reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Room types may vary. This is normally my husbands favourite thing on holiday. Nearby attractions include Pigeon Island National Park (1.2 miles), Island Mix (1.9 miles), and Splash Island Water Park Saint Lucia (1.4 miles). Warmest Regards Anderson Howard General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Royalton Saint Lucia Resort and Spa, Royalton Saint Lucia Resort and Spa Rooms. We acknowledge all guest feedback and use it constructively to improve. We appreciate your recommendation and look forward to welcoming you again soon!Best regards,Royalton Saint Lucia Management Team. Taxes and fees that are shown are estimates only. The facility was beautiful a perfect 10 for cleanliness, activities and food. Royalton Saint Lucia: The Royalton St. Lucia is fantatistic, specially the Diamond Club! The Royalton St Lucia takes luxury to a new level – with a private beach, seven restaurants and a sumptuous spa. Diamond Club™ Royalton Saint Lucia offers guests an exclusive vacation experience upon upgrade to Diamond Club™. We appreciate your feedback and look forward to welcoming you again.Best regards,Royalton Saint Lucia Management Team. Hideaway at Royalton Saint Lucia, Cap Estate: "Does Royalton offer covid tests onsite or is..." | Check out answers, plus 1,946 reviews and 1,930 candid photos Ranked #3 of 4 … What are some restaurants close to Royalton Saint Lucia Resort and Spa? Our guests praise the restaurant and the helpful staff in our reviews. On a final note and we never got chance to say goodbye was to Alex the security man, my husband loved talking to him, learning about the turtles that nestle near the diamond club area, picking nuts off the tree and eating them and generally learning about St Lucia life, so thank you Alex you were so interesting and knowledgable to talk to, wishing you and your family a happy new year. It is our first priority to ensure our guests are all happy, , safe and secure during their stay. Discover genuine guest reviews for Royalton Saint Lucia Resort & Spa - All Inclusive along with the latest prices and availability – book now. Looking forward to serving you again. Thank you for your highlights on our luxurious accommodations, access to pools, cleanliness of our resort and delicious cuisine. Your concern regarding the availability of an ATM machine on resort has been noted and will be considered by Management moving forward. The hotel is very with some great facilities including a large gym (but would suggest that spray is made available to clean the equipment, and the use of masks in the gym made mandatory). We do wish there was more music/liveliness during the day around the pool area and we also found it a little odd that there isn't an ATM machine on resort site. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC, RoyaltonStLucia, General Manager at Royalton Saint Lucia Resort and Spa, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Great coffee shop... steak restaurant my personal favourite. See 3,290 traveler reviews, 4,113 candid photos, and great deals for Royalton Saint Lucia Resort and Spa, ranked #4 of 4 hotels in St. Lucia and rated 4 of 5 at Tripadvisor. Hideaway at Royalton Saint Lucia is ranked #22 among luxury hotels in St. Lucia by U.S. News & World Report. Enjoy free WiFi, free parking and 4 outdoor pools. We stayed in room 8203, which has a wrap around balcony overlooking the main complex to the side and the sea/beach to the front. At this point we decided that we weren't in the mood to go out so ordered food from the tv and a couple of minutes later got a phone call to confirm our order, we were told it would take 45mins - we never received it. $388 per night (Latest starting price for this hotel). Book Royalton Saint Lucia Resort and Spa, St. Lucia on Tripadvisor: See 3,289 traveller reviews, 4,113 candid photos, and great deals for Royalton Saint Lucia Resort and Spa, ranked #4 of 4 hotels in St. Lucia and rated 4 of 5 at Tripadvisor. Hopefully you change your mind about visiting again and we're able to truly deliver the vacation experience every guest at Royalton deserves!Best regards,Royalton Saint Lucia Management Team. Pleased to know you experienced it all. It is always a delight to learn of experiences like yours. Stay at this 4.5-star luxury property in Gros Islet. Diamond Club™ Hideaway at Royalton Saint Lucia offers an exclusive vacation experience with an upgrade to Diamond Club™. Stay at this 4.5-star luxury property in Gros Islet. Our guests praise the restaurant and the helpful staff in their reviews. The view from the patio for the wedding was breathtaking. Please see our partners for more details. Royalton Saint Lucia is ranked #16 among luxury hotels in St. Lucia by U.S. News & World Report. We're happy you found the resort beautiful and you were impressed with the cleanliness, activities and food at the resort. KAYAK searches hundreds of travel sites to help you find and book the hotel deal at Royalton St Lucia that suits you best. Royalton Saint Lucia: Royalton Diamond Club - See 3,178 traveller reviews, 3,261 candid photos, and great deals for Royalton Saint Lucia at Tripadvisor. ... To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than up to 36 months. Windward Islands is minutes away. There are seven restaurants, a selection of bars and a luxurious spa. The shows were energetic and enjoyable. Prices are calculated as of … Breakfast to die for ... relaxing and enjoyable stay, Dear janehardcastle, At our resort, our first priority is to ensure we deliver on our promise of an All-In Luxury vacation and it gives us great pleasure to read of your candid review. WiFi and parking are free, and this property also features 3 outdoor pools. Aquarius was the best bar there in my opinion. Discover genuine guest reviews for Royalton Saint Lucia Resort & Spa - All Inclusive along with the latest prices and availability – book now. Dear michonk2021, You definitely made the perfect decision to vacation with the best resort on island, Royalton Saint Lucia. Our team and the services they offer is our biggest strength. Royalton Saint Lucia: Royalton Diamond Club - See 3,194 traveller reviews, 3,295 candid photos, and great deals for Royalton Saint Lucia at Tripadvisor. Yes, guests often enjoy the ocean view available here. He made the best vodka drinks ever! Ask Ford-Thames about Royalton Saint Lucia Resort and Spa, Ask KD86NE about Royalton Saint Lucia Resort and Spa, Ask 72332 about Royalton Saint Lucia Resort and Spa, Ask Sandra L about Royalton Saint Lucia Resort and Spa, Ask Fifser about Royalton Saint Lucia Resort and Spa, Hotels near Royalton Saint Lucia Resort and Spa, Royalton Saint Lucia Resort and Spa Rooms, Cap Estate All Inclusive Honeymoon Resorts, Hotels near (SLU) George F. L. Charles Airport, We compared the lowest prices from 9 websites, We compared the lowest prices from 7 websites, The Harbor Club St. Lucia, Curio Collection by Hilton, We compared the lowest prices from 10 websites. We had the Christmas day gala buffet in the restaurant which was lovely too. 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